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Patient Services Representative

2 months ago


Long Beach, California, United States Covenant Physician Partners Full time
{"title": "Patient Services Specialist", "description": "About the Opportunity

Covenant Physician Partners is seeking a skilled Patient Services Specialist to join our team at The De La Pena Eye Clinic in Long Beach, CA. As a key member of our front office team, you will be responsible for providing exceptional patient care and support to our patients and providers.

Key Responsibilities
  • Provide cheerful and polite communication to patients over the phone and in person.
  • Accurately obtain and enter patient information, and assist with scheduling appointments.
  • Use strong communication and documentation skills to ensure seamless patient care.
  • Work collaboratively with our team to achieve excellent patient satisfaction and outcomes.
Requirements
  • Bilingual English/Spanish required.
  • High school diploma or equivalent required.
  • One year of experience in a customer service setting, preferably in a medical office.
  • Proficiency with computers, multi-line phones, and other office equipment.
  • Assertive and attentive customer service skills.
What We Offer
  • Generous paid time off and holidays.
  • Medical, dental, and vision insurance.
  • Voluntary employee and dependent life plans.
  • Short and long-term disability insurance.
  • Health Savings Account and Flexible Spending Account eligibility.

Covenant Physician Partners is an Equal Opportunity Employer and welcomes applications from diverse candidates.

", "lang_code": "en-US"}