Patient Access Coordinator
3 weeks ago
We are seeking a skilled Patient Access Coordinator to join our team at Ensemble Health Partners. As a key member of our revenue cycle management team, you will play a critical role in ensuring seamless patient access and efficient revenue cycle processes.
Job Description
As a Patient Access Coordinator, your primary responsibilities will include:
Admitting Duties: You will be responsible for performing admitting duties for all patients admitted for services at the hospital, ensuring accurate and timely processing of patient information.
Customer Service: You will provide excellent customer service to patients, families, and healthcare providers, responding to inquiries, resolving issues, and ensuring a positive experience.
Insurance Verification: You will verify patient insurance coverage, ensure accurate benefit data, and process point-of-service collections and billing processes to support clean claim rates.
Medical Necessity Screening: You will accurately screen medical necessity using the Advanced Beneficiary Notice (ABN) software, informing Medicare patients of possible non-payment of tests and distributing ABNs as necessary.
Form Distribution: You will distribute and document designated forms and pamphlets, ensuring patients receive necessary information and documentation.
Point-of-Service (POS) Collections: You will collect point-of-service collections, past due balances, and payment plan options from patients, ensuring timely and accurate revenue cycle processing.
Quality Auditing and Reporting: You will conduct audits of accounts, ensure accurate and timely completion of forms, and provide statistical data to Patient Access leadership to support quality improvement initiatives.
Tuition Reimbursement and Professional Development: You will participate in tuition reimbursement programs and professional development opportunities to enhance your skills and knowledge in revenue cycle management.
Requirements
To be successful in this role, you will need:
1+ years of customer service experience
High School Diploma/GED
Certified Revenue Cycle Representative (CRCR) certification within 9 months of hire
Benefits
As a valued member of our team, you will enjoy:
Comprehensive Benefits Package: We offer a comprehensive benefits package, including healthcare, time off, retirement, and well-being programs.
Tuition Reimbursement: You will have access to tuition reimbursement programs to support your professional development.
Professional Certification: You will earn a professional certification relevant to your field, enhancing your skills and knowledge in revenue cycle management.
Quarterly and Annual Incentive Programs: You will be eligible for quarterly and annual incentive programs, recognizing your contributions to our organization.
Collaborative and Supportive Work Environment: You will be part of a collaborative and supportive team, working together to achieve our goals and objectives.
Location
This role is located at Bon Secours - Southampton Memorial Hospital in Franklin, VA.
Estimated Salary
The estimated salary for this role is between $15.00 - $15.75 per hour, based on experience.
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