Patient Service Representative

3 days ago


Franklin, Virginia, United States Bon Secours Mercy Health Full time

At Bon Secours Mercy Health, we are dedicated to providing exceptional patient care and improving health outcomes. As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of our front office. Estimated salary for this position is $45,000 - $55,000 per year, depending on location and experience.

Job Description:
  • Register patients, collect co-payments, and verify insurance information
  • Manage large volumes of inbound calls, responding to patient inquiries and resolving issues efficiently
  • Coordinate physician orders, scheduling appointments and testing as needed
Required Skills and Qualifications:
  • High school diploma or equivalent required; some college or prior work experience preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and physicians
  • Ability to work in a fast-paced environment, with strong organizational and problem-solving skills
Benefits:
  • Comprehensive medical, dental, and vision plans
  • Prescription drug coverage and flexible spending accounts
  • Life insurance and employer contributions to retirement savings plan


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