Healthcare Access Coordinator

4 days ago


Franklin, Virginia, United States Ensemble Health Partners Full time

Experience the difference with Ensemble Health Partners, a leading provider of technology-enabled revenue cycle management solutions for health systems. We empower our people to challenge the status quo and deliver meaningful patient experiences.

We are seeking a skilled Patient Access Specialist to join our team at Bon Secours - Southampton Memorial Hospital in Franklin, VA. As a key member of our Patient Access department, you will be responsible for performing admitting duties, ensuring regulatory compliance, and providing excellent customer service.

Job Responsibilities:

  • Assign accurate MRNs, complete medical necessity checks, and provide proper patient instructions
  • Collect insurance information, receive and process physician orders, and utilize an overlay tool while delivering exceptional customer service as measured by Press Ganey
  • Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable
  • Provide compassionate interactions with patients and adhere to policies to ensure timely resolution of issues

Requirements:

  • 1+ years of customer service experience
  • High School Diploma/GED Required
  • CRCR Certification required within 9 months of hire

What We Offer:

  • A competitive salary range of $15.00 - $15.75 based on experience
  • Bonus incentives, paid certifications, tuition reimbursement, and comprehensive benefits
  • Career advancement opportunities in a dynamic and growing organization

About Us:

Ensemble Health Partners is an award-winning company recognized for its commitment to innovation, work-life flexibility, and leadership. We believe in empowering our associates to thrive and offer a comprehensive benefits package, professional development opportunities, and quarterly/annual incentive programs.

We are an equal employment opportunity employer and prohibit discrimination against any applicant or employee based on protected categories. Reasonable accommodations are provided to qualified individuals with disabilities. If you require accommodation, please contact us at TA@ensemblehp.com. Compensation decisions consider many job-related factors, including internal equity and time in position.



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