Customer Service Representative
4 days ago
Enterprise Mobility Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their rental experience is seamless and enjoyable.
Key Responsibilities:- Provide high-level customer service through face-to-face interactions, phone calls, and email correspondence.
- Assist customers with their rental needs, including answering questions, resolving issues, and providing information on rental terms and conditions.
- Process returns, check-ins, and exit kiosk transactions efficiently and accurately.
- Market the company by promoting our services and products to customers.
- Perform administrative tasks, such as research and billing support, accounts receivables, and supply maintenance.
- Must be at least 18 years of age.
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
- Must have at least 6 months customer service experience in a fast-paced environment.
- Must have worked 12 (twelve) months or more at most recent employer.
- Paid time off.
- Employee rental car discounts.
- Retirement savings plan including 401k with matching profit sharing.
- Health Insurance.
- Life Insurance.
- Dental Insurance.
- Vision Insurance.
- Training and development opportunities.
Enterprise Mobility Inc is an Equal Opportunity Employer and welcomes applications from diverse candidates. If you have any difficulty using our online system and need an accommodation due to a disability, please contact us at .
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