Collections Specialist
4 weeks ago
Delinquency Resolution Specialist Role
As a Delinquency Resolution Specialist at OneMain Financial, you will play a crucial role in helping customers resolve their financial obligations. Your primary responsibility will be to contact customers to arrange for repayment or settlement of account balances.
Key Responsibilities:
- Work with customers in a consultative manner to resolve account matters
- Negotiate with customers to renew loans or resolve delinquencies
- Commit to excellent customer service and prioritize multiple responsibilities
- Utilize strong negotiation skills to resolve customer delinquencies
Requirements:
- High school diploma or equivalent
Preferred Qualifications:
- Collections or customer service experience
- Bilingual (language requirement per need)
Benefits:
- Annual salary plus incentives
- Health and wellbeing options, including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
- Paid sick leave as determined by state or local ordinance, prorated based on start date
- Paid holidays (7 days per year, based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial is dedicated to improving the financial well-being of hardworking Americans. We offer responsible access to credit and a growing suite of personal loans, credit cards, and other products to help people borrow better and work toward a brighter future.
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Collections Specialist
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Union, New Jersey, United States OneMain Financial Full timeJob Title: Collections SpecialistAt OneMain Financial, we're committed to helping hardworking Americans achieve their financial goals. As a Collections Specialist, you'll play a critical role in resolving customer delinquencies and ensuring our customers succeed in managing their financial obligations.Key Responsibilities:Responsible for high-volume...
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Union, New Jersey, United States OneMain Financial Full timeJob Title: Collections SpecialistAt OneMain Financial, we're committed to helping hardworking Americans achieve their financial goals. As a Collections Specialist, you'll play a critical role in resolving customer delinquencies and ensuring our customers succeed in managing their financial obligations.Key Responsibilities:Work with customers to negotiate and...
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