Professional Client Service Representative

6 days ago


Boca Raton, Florida, United States Teleperformance USA Full time
Client Service Representative Job Summary

This is an excellent opportunity to join a dynamic team as a client service representative. The successful candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  1. Provide top-notch customer service through proactive listening and efficient issue resolution
  2. Maintain confidentiality and handle sensitive customer information with care
  3. Communicate fluently with customers in both English and Spanish
  4. Accurately document interactions and adhere to established company protocols
  5. Meet performance benchmarks and maintain high-quality standards

Requirements:

  • At least ~6 months of customer service experience
  • High School Diploma or equivalent required
  • Familiarity with desktop computer systems and Windows operating systems
  • Flexibility to work varying shifts as needed

Benefits:

  • Paid training and development opportunities available
  • Comprehensive benefits package, including medical, dental, vision, and 401(k) retirement plan
  • Collaborative and engaging work environment

Estimated Annual Salary: $42,000 - $58,000



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