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Front Office Coordinator

4 weeks ago

Clinton, Iowa, United States Staffing Proxy Full time
About the Role

Killean Audiology & Hearing Aid Centers, a reputable healthcare provider with over 40 years of experience, is seeking a skilled Front Office Coordinator to join their team. This dynamic role will involve working in both Moline and Clinton office locations, with a flexible schedule that includes Tuesdays and Thursdays in Moline, and Mondays and Wednesdays in Clinton.

Key Responsibilities
  • Provide exceptional customer service to patients of all ages, ensuring a positive experience throughout their visit.
  • Manage phone calls, emails, and correspondence in a professional and timely manner.
  • Coordinate patient scheduling, appointment reminders, and intake form completion.
  • Assist with administrative tasks, including data entry, document verification, and medical record management.
Requirements
  • 1-2 years of customer service experience in a retail or healthcare setting.
  • Proficiency in Microsoft Office, Word, Excel, and Outlook.
  • Excellent time management, organizational skills, and ability to multitask.
  • Proactive and organized with a strong attention to detail.
What We Offer
  • Paid-time off and holidays.
  • Matching 401K plan.
  • Opportunities for growth and professional development.