Holman Logistics Representative
3 weeks ago
As a Customer Service Representative at Holman Logistics, you will play a vital role in ensuring our customers receive exceptional service and support. This is a dynamic and challenging role that requires strong communication skills, attention to detail, and a commitment to teamwork.
The successful candidate will have a positive attitude, be able to work effectively in a fast-paced environment, and possess excellent problem-solving skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity
Key Responsibilities
- Provide exceptional customer service through multiple channels, including phone, email, and chat.
- Address customer inquiries and concerns in a professional and timely manner.
- Investigate and resolve customer complaints and issues within policy and state guidelines.
- Collaborate with internal teams to ensure seamless execution of customer requests.
- Continuously improve processes and procedures to enhance customer satisfaction.
Requirements
- High School Graduate or General Education Degree (GED) required.
- Two years of related experience in a customer-facing role, preferably in logistics or supply chain.
- Excellent communication and interpersonal skills.
What We Offer
- A competitive salary range of $18.00 - $22.00 per hour.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- Ongoing training and development opportunities to help you grow in your career.
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