Hotel Front Desk Representative
2 months ago
Responsibilities:
* Register guests into the hotel in a prompt and courteous manner, using up-selling techniques to maximize room rates
* Prepare for group check-ins, check-outs, and VIP arrivals, and greet, register, and assign rooms to guests
* Answer phone calls in a prompt, efficient, and friendly manner
* Respond quickly to guest requests or complaints, and follow up to ensure guest satisfaction
* Complete daily paperwork, including cashing out, documenting adjustments, and processing paid outs and charges
* Assist with sales and marketing efforts as directed by the Director of Sales and General Manager
* Maintain a professional image at all times through appearance and dress
Requirements:
* One year of hotel, customer service, and/or sales experience
* Excellent communication and interpersonal skills
* Proficient computer skills, including Word, Excel, and Adobe
* Ability to work in a fast-paced environment and multitask effectively
* Strong leadership abilities and customer-centric approach
If you are a friendly, customer-focused individual with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
-
Front Desk Representative
4 weeks ago
Capitol Heights, Maryland, United States Hilton Hotels Full timeHilton is committed to providing exceptional guest experiences. As a Front Desk Agent, you will play a key role in delivering this promise.Key Responsibilities:Greet guests and complete the registration processAssist guests with check-out and respond to their inquiriesDemonstrate a thorough knowledge of hotel information and servicesUse up-selling techniques...
-
Front Desk Representative
4 weeks ago
Capitol Heights, Maryland, United States Hilton Hotels Full timeHilton is committed to providing exceptional guest experiences. As a Front Desk Agent, you will play a key role in delivering this promise.Key Responsibilities:Greet guests and complete the registration processAssist guests with check-outDemonstrate a thorough knowledge of hotel informationAnswer guest questions and inquiriesUse up-selling techniques to...
-
Hotel Front Desk Representative
2 months ago
Capitol Heights, Maryland, United States La Quinta Inn & Suites Full timeJob OverviewAs a Guest Service Representative at La Quinta Inn & Suites, you will play a vital role in ensuring guest satisfaction through check-in, check-out, and attentive coordination of hotel services. Your focus will be on optimizing each guest's experience by promoting hotel services, facilities, and outlets, as well as providing information on...
-
Hotel Front Desk Representative
2 months ago
Capitol Heights, Maryland, United States La Quinta Inn & Suites Full timeJob OverviewAs a Guest Service Representative at La Quinta Inn & Suites, you will play a pivotal role in ensuring guest satisfaction through check-in, check-out, and attentive coordination of hotel services for each guest. You will be focused on optimizing each guest's experience by promoting hotel services, facilities, and outlets, and providing information...
-
Front Desk Representative
4 weeks ago
Linthicum Heights, Maryland, United States Remington Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Springhill Suites BWI Airport. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key ResponsibilitiesCheck guests in and out of the hotel, ensuring accuracy and...
-
Front Desk Representative
4 weeks ago
Linthicum Heights, Maryland, United States Remington Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at SpringHill Suites Baltimore BWI Airport. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and managing front office operations.Key ResponsibilitiesProvide warm and welcoming...
-
Front Desk Representative
2 months ago
Linthicum Heights, Maryland, United States Remington Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at SpringHill Suites Baltimore BWI Airport. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing front office operations, and ensuring a seamless stay for our guests.Key ResponsibilitiesDeliver outstanding customer...
-
Front Desk Representative
4 weeks ago
Linthicum Heights, Maryland, United States Remington Full timeJob SummaryAs a Front Desk Representative at Remington, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience. You will be the first point of contact for guests, greeting them warmly and efficiently processing their reservations. Your attention to detail and ability to multitask will be...
-
Front Desk Associate
4 weeks ago
Capitol Heights, Maryland, United States Gold's Gym Full timeFront Desk Associate Job DescriptionAbout the Role:The Front Desk Associate will be the first point of contact for members, guests, and staff as they enter the gym. This role requires excellent customer service skills and the ability to communicate effectively with both staff and members.Key Responsibilities:Greet and direct members, guests, and staff as...
-
Front Desk Coordinator
3 weeks ago
Capitol Heights, Maryland, United States Restaurant Depot Full timeAt Restaurant Depot, we're seeking a skilled Front Desk Coordinator to join our team. Key responsibilities include:Key Responsibilities:Answering telephone calls and directing callers to the appropriate associateGreeting and directing visitorsConfirming membership and issuing temporary membership cardsProcessing new memberships on computerTaking and...
-
Front Desk Representative
4 weeks ago
Linthicum Heights, Maryland, United States TPG Hotels Resorts and Marinas Full timeJob OverviewThe Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.Key ResponsibilitiesGreeting and Check-In: Welcome guests, clients, or customers in a...
-
Front Desk Associate
3 weeks ago
Capitol Heights, Maryland, United States Gold's Gym Full timeJob Summary:The Front Desk Associate will be responsible for greeting and directing members, guests, and staff as they enter the gym. This role requires excellent customer service skills and the ability to communicate effectively with both staff and members.Key Responsibilities:Provide assistance to members with inquiries about gym operations and...
-
Front Desk Associate
4 weeks ago
Linthicum Heights, Maryland, United States Embassy Suites Baltimore BWI Full timeJob Summary: We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Embassy Suites Baltimore BWI. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Responsibilities:Guest Service: Greet and welcome guests,...
-
Front Desk Agent
3 weeks ago
Linthicum Heights, Maryland, United States Embassy Suites Baltimore BWI Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Embassy Suites Baltimore BWI. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.ResponsibilitiesGuest Service: Greet and...
-
Front Desk Agent
1 month ago
Linthicum Heights, Maryland, United States Westin Baltimore Full timeAbout UsWelcome to the Westin Baltimore Washington Airport, a serene escape nestled conveniently between Baltimore and Washington, D.C. Our hotel offers easy access to the bustling cities' attractions, making it the perfect destination for both business and leisure travelers.Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to...
-
Hotel Guest Services Coordinator
4 weeks ago
Linthicum Heights, Maryland, United States MITAGS Full timeHotel Guest Services RepresentativeAt MITAGS, we're not just another hotel - we're a culture and a closely knit team. We believe in respect for our customers and employees, in openness and honesty, and most importantly, no drama. This is why many of our employees have been on the team for 5, 10, 15 even over 20 years.Why Work with Us?There's no other hotel...
-
Hotel Guest Service Representative
3 weeks ago
Capitol Heights, Maryland, United States La Quinta Inn & Suites Full timeJob OverviewAs a Guest Service Representative at La Quinta Inn & Suites, you will play a vital role in ensuring guest satisfaction through check-in, check-out, and attentive coordination of hotel services. Your focus will be on optimizing each guest's experience by promoting hotel services, facilities, and outlets, as well as providing information on...
-
Front Desk Agent
4 weeks ago
Linthicum Heights, Maryland, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various front office duties. Your primary responsibilities will include:Registering guests and handling check-ins and check-outsProviding information about hotel services, facilities, and local...
-
Front Desk Hospitality Representative
4 weeks ago
Linthicum Heights, Maryland, United States Westin Baltimore Full timeWelcome to the Westin Baltimore, where we're passionate about delivering exceptional service and creating memorable experiences for every guest.We're committed to fostering a culture that values our employees, recognizing that they are our most valuable asset.Our team is dedicated to providing personalized service and exceeding guest expectations.We're proud...
-
Front Desk Associate
4 weeks ago
Linthicum Heights, Maryland, United States Westin Baltimore Full timeAbout Us: Welcome to the Westin Baltimore, where we strive to provide exceptional service and create memorable experiences for every guest. Our team is dedicated to fostering a culture that values diversity and inclusion, recognizing that our employees are our most valuable asset. We offer a range of benefits and programs to support our employees'...