Relationship Banker
6 days ago
1404 West D Street, North Wilkesboro, North Carolina
Key Responsibilities:Develop Proficiency: Basic consumer banking transactions, account servicing, and lending
Execute Branch Leads: At the direction of the Manager, consistent execution of all customer transaction requests
Identify Opportunities: Convert transactions to qualified sales or referral leads
Adhere to Policies: FNB policies, procedures, strategies, and Core Values
Primary Responsibilities:
Promote Sales Process: Greet customers, identify customer service and product needs, leverage sales leads, and outbound calling
Make Recommendations: Selling and cross-selling of Bank products and services
Identify and Achieve Goals: Individual weekly sales/referral goals set by the Branch Manager
Incorporate Digital Products: FNB digital products and services into customer interactions
Operational Duties: Traditional teller transactions and other operational tasks according to established policies and procedures
Additional Responsibilities: Perform other related duties and projects as assigned
Compliance: Serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program
Education and Experience:
Minimum Level of Education: High School or GED
Minimum # of Years of Job Related Experience: 0
Skills Required:
Excellent Customer Service Skills: Excellent communication skills, both written and verbal
Excellent Organizational, Analytical and Interpersonal Skills: Detail-oriented
Ability to Use a Personal Computer and Job-Related Software: MS Word - Basic Level, MS Excel - Intermediate Level, MS PowerPoint - Basic Level
Licensures/Certifications: Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required
Equal Employment Opportunity (EEO): FNB provides all applicants and employees a discrimination and harassment free workplace
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