Licensed Insurance Customer Service Representative

6 days ago


Villa Rica, Georgia, United States Staff My Agency Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.

Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt and accurate service to meet their needs.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain accurate records and reports, ensuring timely and thorough updates to management.
  • Stay up-to-date on product changes, licensing requirements, and technical developments to provide expert advice to customers.
Requirements
  • Active Property and Casualty license required.
  • Excellent interpersonal and communication skills, with the ability to work effectively in a team environment.
  • Strong organizational and problem-solving skills, with a focus on delivering exceptional customer service.
  • Ability to learn and adapt to new systems and technologies.
  • Self-motivated and proactive approach to work, with a commitment to achieving results.
What We Offer
  • Competitive salary and bonus structure.
  • Paid time off and vacation days.
  • Opportunities for growth and advancement within our agency.
  • A dynamic and supportive work environment.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a brief introduction, and we will be in touch to discuss the next steps in the interview process.



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