Licensed Insurance Customer Service Representative

5 days ago


Villa Rica, Georgia, United States Staff My Agency Full time
Position Overview

We are seeking a highly motivated and customer-focused professional to join our team as a part-time Licensed Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer service and helping our business grow through value-based conversations.

Key Responsibilities:

  • Establish and maintain strong customer relationships, providing prompt and accurate service to meet their needs.
  • Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results.

Requirements:

  • Active Property and Casualty license required.
  • Excellent interpersonal and communication skills, with the ability to work effectively in a team environment.
  • Strong organizational and problem-solving skills, with a focus on delivering timely and accurate results.
  • Ability to learn and adapt to new systems and processes.

What We Offer:

  • Competitive salary and bonus structure.
  • Paid time off and vacation days.
  • Opportunities for growth and advancement within our agency.

If you are a motivated and customer-focused professional looking for a rewarding career with excellent income and growth potential, we encourage you to apply. Please submit your resume for consideration, and we will follow up with you on the next steps in the interview process.



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