Customer Service Representative

15 hours ago


Villa Rica, Georgia, United States Staff My Agency Full time
Position Overview

We are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients.

Responsibilities include:
  • Building and maintaining strong relationships with customers through effective communication and follow-up.
  • Providing prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Using a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
  • Maintaining a high level of productivity and efficiency in a fast-paced environment.

What We Offer
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including paid time off and vacation days.
  • Opportunities for growth and advancement within our agency.
  • A dynamic and supportive work environment.

Requirements
  • Excellent interpersonal and communication skills.
  • Ability to work effectively in a team environment.
  • Strong organizational and time management skills.
  • Self-motivated and proactive approach to problem-solving.
  • Ability to learn and adapt to new systems and technologies.
  • Property & Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a rewarding career with excellent growth potential, please submit your resume for consideration.



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