Restaurant Operations Manager

2 weeks ago


Frisco, Texas, United States Cinemark Full time
About the Role:

We are seeking a highly motivated and experienced Restaurant Assistant Manager to join our team at Cinemark. As a key member of our management team, you will be responsible for providing exceptional customer service, leading a team of restaurant staff, and ensuring the smooth operation of our restaurant.

Key Responsibilities:

• Provide hands-on support and guidance to restaurant staff to ensure excellent customer service and quality food delivery
• Manage restaurant operations, including inventory, ordering, and cash handling procedures
• Train and coach staff to meet Cinemark's brand standards for timeliness, accuracy, and guest service
• Interact with guests to create a friendly and upbeat atmosphere
• Conduct regular inventory and ordering as necessary
• Adhere to budgets and increase profits through cost management and sales growth
• Handle complex customer service scenarios and resolve conflicts
• Ensure staff follow the dress code and Cinemark's policies and procedures

Requirements:

• Must be at least 18 years of age
• High School or G.E.D. graduate preferred
• Minimum of 1-2 years of restaurant supervisory experience preferred
• Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark's Management Accreditation Program
• Basic food handling training and local or state mandated certification, health card, or food handlers permit where required
• Availability to work flexible hours, including evenings, weekends, and holidays
• Requires regular and consistent attendance
• Has an energetic and friendly attitude during each shift
• Provides excellent guest service
• Accurate cash handling and basic math skills
• Interpersonal skills include the ability to communicate with all ages, genders, and personalities
• Ability to work in a team environment and independently
• Ability to take and follow direction
• Responds with a sense of urgency
• Excellent time management, organizational skills, and attention to detail
• Ability to recruit, train, and lead others
• Must be able to resolve conflict
• Bilingual English/Spanish preferred

What We Offer:

Cinemark offers a competitive salary and benefits package, including employee discounts, 401k, growth opportunities, education assistance, health benefits, parental leave, paid time off, and more.

Why Work with Us:

Cinemark is a dynamic and growing company that values its employees and provides opportunities for career growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our employees and the communities we serve.

How to Apply:

If you are a motivated and experienced restaurant professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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