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Leisure Reservations and Communications Specialist

2 months ago


Naples, Florida, United States Marriott International, Inc Full time
Job Summary

We are seeking a highly skilled Leisure Reservations and Communications Agent to join our team. As a key member of our hospitality team, you will be responsible for addressing all guest inquiries and managing guest communications effectively.

Key Responsibilities
  • Assist other departments when needed to ensure optimum service to guests.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
  • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
Requirements
  • High school diploma or G.E.D. equivalent.
  • At least 1 year of related work experience.
  • No supervisory experience.
  • None
About Us

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are a global brand leader in luxury hospitality, and our team is dedicated to delivering exceptional service and creating lifelong memories for our guests.