Patient Care Coordinator
1 week ago
At COPE Health Solutions, we are seeking a highly skilled and compassionate Patient Care Navigator to join our team. As a Patient Care Navigator, you will play a critical role in providing telephonic and field-based case management services to clients enrolled in our Enhanced Care Management and Community Support Program.
Key Responsibilities:- Establish and maintain strong relationships with clients to ensure their engagement in medical care and adherence to medications.
- Identify and remove barriers to care by connecting clients with critical resources and promoting health and wellness.
- Collaborate with the Care Team, including doctors, nurses, and other clinical staff, to support positive client health outcomes.
- Provide telephonic and field-based outreach to engage clients in our care management program.
- Deliver weekly or monthly health education and promote self-management to clients.
- Communicate with Care Team members to facilitate client care and ensure seamless coordination.
- Observe, report, and assess client self-administration of medication.
- Maintain strict confidentiality in accordance with agency policies.
- Minimum high school degree, some college education preferred.
- Strong understanding of cultural competency with the target population.
- Bilingual (English/Spanish) preferred.
- Computer literacy desirable.
- Commitment to the mission of care coordination.
- Passionate, trustworthy, and empathetic when working with clients.
- Ability to build relationships with different types of people, including clients, organization members, and healthcare providers.
- Good communication and interpersonal skills and ability to speak concisely to clients and Care Team members.
- Organized with confidential client material and appointment tracking.
- Flexible and adaptable in response to changing client and healthcare providers' needs.
As a firm passionate about healthcare, we're deeply committed to the health and wellness of our own team members. We offer comprehensive, affordable insurance plans for our team and their families, and a host of other unique benefits, such as a yearly stipend for wellness-related activities, and a paid parental leave program.
You can learn more about our benefits offerings here: https://copehealthsolutions.com/careers/why-cope-health-solutions/.
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