Vitamin and Body Care Assistant

3 hours ago


Idaho Falls, Idaho, United States Natural Grocers Full time
Job Summary

We are seeking a highly motivated and customer-focused Vitamin and Body Care Assistant to join our team at Natural Grocers. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the success of our vitamin and body care departments.

Key Responsibilities
  • Provide world-class customer service and a positive customer experience daily.
  • Assist department managers in ordering, inventory management, and maintaining accurate inventory levels.
  • Support the management of margin, driving sales, and overall department profitability.
  • Ensure all in-stock products meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps, and dynamic displays.
  • Assist in managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assist in training and monitoring of department personnel.
  • Conduct active and passive demos.
  • Support store opening and closing activities, including Daily Sales Report (DSR) and cash handling.
  • Handle register functions, including backup cashiering, managing customer returns, and addressing customer complaints.
  • Maintain the safety and security of customers and employees.
  • Answer customer questions per company standards and policies.
  • Continually increase product knowledge.
  • Use SAP and inventory management software as needed.
Requirements
  • High school diploma, GED, or equivalent preferred.
  • 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • 1 year of experience in vitamins/supplements preferred.
  • Ability to pass food safety training courses and/or certifications as required by law.
  • Ability to manage changing priorities and stay focused.
  • Possess a sense of urgency in completing tasks.
  • Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel, and Outlook.
Benefits

Natural Grocers offers a comprehensive benefits package to our Crew members, including:

  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
  • Full-Time Crew Members (30+ hours/week)
  • Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Paid Medical Leave (through company paid short-term disability insurance)
  • Company Paid Short-Term Disability Insurance
  • Company Paid Life Insurance
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with discretionary Company Match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with Company Match
Diversity Statement

Natural Grocers is committed to honoring diversity and cultivating inclusion throughout every aspect of our organization. We believe that all people should be empowered to experience health and wellbeing, and we strive to create an environment where everyone feels valued and respected.



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