Vitamin and Body Care Department Assistant

4 days ago

Idaho Falls, Idaho, United States Natural Grocers Full time
Job Title: Vitamin and Body Care Department Assistant

We are seeking a highly motivated and detail-oriented Vitamin and Body Care Department Assistant to join our team at Natural Grocers. As a key member of our store team, you will be responsible for assisting the Vitamin and Body Care Managers in the successful operation and profitability of the vitamin and body care departments.

Responsibilities:
  • Provide World Class Customer Service and a positive customer experience as the number one priority daily.
  • Exemplify integrity, responsibility, and excellence and adhere to all policies.
  • Create inviting, full and shopable departments.
  • Assist the department managers in ordering for vitamin and body care departments and maintaining accurate inventory levels.
  • Assist the department managers in managing margin, driving sales, and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Ensure all in-stock products/conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps and dynamic displays.
  • Assist in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assist in training and monitoring of department personnel including assigning and following up on tasks.
  • Conduct active and passive demos.
  • Work with the department managers to address performance issues within the department.
  • Support store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Handle register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Maintain the safety and security of customers and employees.
  • Answer customer questions per company standards and policies, including the use of Health Supportive Statements and/or statements of nutritional support.
  • Continually increase product knowledge.
  • Use SAP and inventory management software, emailing and utilizing other IS programs as needed.
  • Work a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
Qualifications:
  • High School diploma, GED or equivalent preferred.
  • 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • 1 year of experience in vitamins/supplements preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks.
  • Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook
Benefits:
  • All Crew Members
  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
  • Full-Time Crew Members (30+ hours/week)
  • Medical, Dental and Vision Insurance
  • Paid Parental Leave
  • Paid Medical Leave (through company paid short-term disability insurance)
  • Company Paid Short-Term Disability Insurance
  • Company Paid Life Insurance
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with discretionary Company Match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with Company Match
Diversity Statement:

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles.

We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table.

We are committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Physical Capabilities and Environmental Demands:

Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs.

Must also have the ability to occasionally lift or carry lbs. with a team lift.

Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull lbs.

Must be able to occasionally use the computer for data entry and use of mouse.

Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.

Must be able to frequently to reach above chest.

Must be able to occasionally sit, squat, kneel, and climb as needed.

Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.

Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

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