Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction.
Job Responsibilities:- Answer phones and greet clients
- Establish customer relationships and follow up with customers, as needed
- Provide prompt, accurate, and friendly customer service
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Provide excellent customer service every day
What We Offer:
- Salary including bonuses, depending on experience
- Up to $1,000 Sign on bonus for the right candidate
- Valuable experience
- Rewarding career opportunity with growth potential and advancement within the agency
- Group Insurance & Retirement - Depending on number of hours
- Blue Cross/Blue Shield PPO health insurance
- Dental & Vision insurance
- Retirement plan with company match
- Will consider relocation incentive for qualified candidates
- Use of our company vehicle a 2022 H yndai Ioniq (approx 60 mpg)
About Our Agency:
Our agency is a thriving and growing business, located in a beautiful area of Austin, Texas. We are passionate about serving our community and providing exceptional customer service. Our team is highly motivated and fun-loving, and we are looking for someone who shares our values and is committed to delivering outstanding results.
What Sets Us Apart:
- We possess our securities licenses and are interested in training our employees on selling beyond P&C providing more financial opportunities
- Our agency is located in an affluent area of Austin, giving you access to more opportunities to grow our book of business
- We offer a unique perspective regarding insurance and how an insurance agency operates
- We prioritize treating people the way we would want to be treated and giving our clients and potential clients informed choices
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