Austin 11 - Customer Service Representative

5 days ago


Austin, Texas, United States H-E-B Full time

At H-E-B, we're looking for a detail-oriented Customer Service Representative to provide excellent service to our customers. As a key member of our team, you'll be responsible for answering product-related questions, offering additional or alternative products and services, and navigating our customers through their shopping experience.

Responsibilities:

  • Provide superior customer service, focusing on meeting and exceeding customer expectations
  • Process customer transactions accurately and efficiently
  • Collect cash, check, or charge payment from customers and make change for cash transactions
  • Monitor and manage potential front-end shrink
  • Perform Customer Service Assistant duties frequently

Requirements:

  • Experience working in a fast-paced environment
  • Excellent communication and problem-solving skills
  • Able to work in a team environment
  • Ability to lift 35 lbs and manage in excess of 35 lbs
  • Successfully complete Checker training and Alcohol Seller's training

What We Offer:

  • Competitive hourly rate
  • Opportunities for professional growth and development
  • Excellent benefits package
  • A fun and dynamic work environment

We're an equal opportunity employer and welcome applications from diverse candidates.



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