Customer Service Representative

4 weeks ago


Austin, Texas, United States Michael's Inc Full time

Customer Service Role at Michaels
As a Customer Service Representative at Michaels, you will be responsible for providing excellent customer service, helping customers find what they need, and delivering a fast and friendly checkout experience. You will also be expected to educate customers on our Voice of Customer survey and engage them on the benefits of our Rewards program. Additionally, you will be responsible for completing enrollments and ensuring a positive customer experience. This is a great opportunity to work in a fast-paced retail environment and develop your customer service skills.

Key Responsibilities:
• Provide exceptional customer service
• Help customers find what they need
• Deliver a fast and friendly checkout experience
• Educate customers on Voice of Customer survey
• Engage customers on Rewards program benefits
• Complete enrollments

About Michaels
Michaels is a leading arts and crafts retailer with a wide range of products and services. We are committed to providing an exceptional customer experience and are looking for talented individuals to join our team.



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