Client Service Advocate

6 days ago


Irvine, California, United States Cynet Systems Full time
Job Summary: We are seeking a Client Service Advocate to provide exceptional customer service and resolve customer complaints in a timely and professional manner.

In this role, you will be responsible for communicating with customers, resolving issues, and documenting interactions.

Responsibilities:
  • Communicate with customers via phone, email, or in-person to resolve complaints and answer questions.
  • Document all customer interactions and updates in a timely manner.
  • Work collaboratively with internal teams to resolve complex customer issues.

Skills and Qualifications:
  • Excellent verbal and written communication skills.
  • Ability to work independently and manage multiple priorities.
  • Attention to detail and organizational skills.
  • Previous experience with customer service software and systems.

Requirements:
  • A high school diploma or equivalent is required.
  • 2-4 years of customer service experience is required.

Estimated Salary: $19.00 - $24.50 per hour.

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