Account Management and Client Services Professional

5 days ago

Irvine, California, United States Jobot Full time

We are a leading insurance broker with a reputation for excellence in commercial lines insurance. Our team is dedicated to delivering exceptional service to our clients, and we are seeking an experienced Commercial Lines Account Manager to join us.

About the Role

This is a challenging and rewarding opportunity that requires a high level of expertise in commercial lines insurance. As a Commercial Lines Account Manager, you will be responsible for managing and growing a general book of commercial lines business, ensuring client satisfaction and retention.

Key Responsibilities
  • Managing and growing a general book of commercial lines business, ensuring client satisfaction and retention.
  • Developing and maintaining strong relationships with clients, understanding their unique needs, and providing tailored insurance solutions.
  • Collaborating with underwriters and brokers to negotiate policy terms, rates, and coverage.
  • Reviewing policy documents for accuracy and completeness, and resolving any discrepancies or issues.
  • Providing prompt, accurate, and friendly customer service, including responding to inquiries, processing policy changes, and resolving claims or billing issues.
  • Staying current on industry trends, regulations, and product offerings to provide informed, expert advice to clients.
Requirements
  • A minimum of 3 years of experience in commercial lines insurance, preferably in an account management or client service role.
  • A strong understanding of commercial insurance products, terms, and coverages.
  • Exceptional customer service skills, with the ability to build and maintain strong client relationships.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate complex insurance concepts to clients.
  • Strong negotiation skills, with the ability to work effectively with underwriters and brokers to secure the best terms for clients.
  • Proficiency in insurance management systems and Microsoft Office Suite.
Salary: $90,000 - $110,000 per year

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