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Facility Operations Supervisor
2 months ago
About Sago
Sago, a global research and data partner, connects businesses to human answers. We enable clients to solve problems through extensive audience access and innovative solutions. Our clients rely on us to understand their customers' needs and make informed decisions.
Our Culture
We pride ourselves on a work culture that values happiness, diversity, and teamwork. Our employees thrive in a supportive environment that fosters growth and collaboration.
Job Summary
We are seeking a skilled Client Service Operations Manager to oversee our facility's operations. This role will manage Client Service Representatives, ensure client needs are met, and drive operational excellence.
Key Responsibilities
- Manage Client Service Representatives and ensure client needs are met.
- Oversee facility operations, including project management and digital file management.
- Communicate daily with the Supervisor/Facility Manager and other stakeholders.
- Review and manage client projects, including shipping and inventory management.
- Compile and send reports to stakeholders.
- Assist with office supply ordering and inventory management.
- Perform other duties as assigned.
Requirements
- Strong project management skills and ability to multitask.
- Knowledge of computers, audio visual, and office equipment.
- Excellent communication and leadership skills.
- Ability to work independently and as part of a team.
- Flexibility to work a variety of shifts and meet deadlines.
- High school diploma or equivalent required; 1-3 years of hospitality and management experience preferred.
Benefits
We offer a comprehensive benefits package, including medical, dental, and vision health benefits, 401K, and PTO.
