Customer Service Representative

2 weeks ago


Reno, Nevada, United States Express Employment Full time
Customer Service Representative & Returns/Order Processor

Express Employment is seeking a detail-oriented and skilled Customer Service Representative & Returns/Order Processor to join our team in Reno, NV. As a key member of our customer service team, you will be responsible for processing orders, handling returns, and providing exceptional customer support.

Key Responsibilities:
  • Handle customer and sales rep inquiries
  • Process orders and manage inquiries via phone, fax, and EDI
  • Verify pricing, provide quotes, and track order status
  • Issue return authorizations via the standard portal
  • Maintain daily reports and assist with special projects
Requirements:
  • High School diploma
  • Friendly, patient, and a great listener
  • Strong problem-solving and multi-tasking skills
  • Proficient in MS Excel, Word, and PowerPoint
  • Ability to work in a fast-paced environment

Apply today and take the first step towards a rewarding career with Express Employment. We offer a competitive hourly rate of $18.75 and a dynamic work environment that values teamwork and excellence.



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