Installation Scheduling Manager

3 weeks ago


Fresno, California, United States unWired Broadband Full time
Job Opportunity: Scheduler

Company Background: Founded in 2003, unWired Broadband is a Fresno-based company dedicated to providing fast and reliable Internet connections to homes and businesses in rural and underserved areas. With over 200 strategically located tower sites covering over 19,000 square miles, we have established ourselves as a leader in the industry.

Job Description: We are seeking an experienced Scheduler to join our Technical Operations team. As a key member of our team, you will be responsible for initiating contact with customers to schedule technician visits, such as site surveys and installation of new service.

Main Responsibilities:

  • Manage customer relationships and schedule technician visits.
  • Develop and implement strategies to improve customer satisfaction and retention.
  • Work closely with Sales to ensure accurate installation timelines.
  • Ensure compliance with company policies and procedures.

Requirements: To be successful in this role, you will need:

  • A High School Diploma or equivalent language and mathematical skills.
  • Advanced communication and interpersonal skills.
  • Proven ability to work independently and as part of a team.
  • Strong organizational and time management skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Salary and Benefits: The estimated salary for this position is $70,000 - $90,000 per year, depending on experience. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, company-paid life insurance and AD&D, long-term disability insurance, flexible spending accounts, 401(k) with company contributions, and paid time off.



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