Retail Custom Framing Team Member

3 weeks ago


Cedar Falls, Iowa, United States Michaels Stores Full time
Job Summary

We are seeking a skilled and customer-focused Framing Solutions Specialist to join our team at Michaels Stores. As a key member of our framing department, you will be responsible for providing exceptional customer service, creating custom framing solutions, and maintaining a high level of quality and productivity.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Create custom framing solutions for customers, taking into account their specific needs and preferences.
  • Maintain a high level of quality and productivity, meeting or exceeding sales and production targets.
  • Work collaboratively with other team members to achieve departmental goals and objectives.
  • Stay up-to-date with new products, services, and technologies, and make recommendations to customers accordingly.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of experience in a retail or customer-facing role, preferably in a framing or art-related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, meeting deadlines and managing multiple priorities.
  • Basic computer skills and knowledge of framing software.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A discount on store merchandise.


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