Digital Transformation Expert

17 hours ago


New York, New York, United States Olo Full time
Role Overview:
Olo is a leading restaurant technology provider accelerating digital transformation in the industry. Our SaaS platform helps brands increase orders, streamline operations, and improve the guest experience.

The Technical Product Manager for Business Systems will envision, define, and execute the roadmap for our quote-to-cash systems by partnering with product engineering teams, Sales, Finance, and technical leads. This role involves managing Olo's quote-to-cash systems as a product, defining features and integrations that increase stakeholder productivity while improving scalability, reliability, and cost-effectiveness.

This position offers a unique opportunity to work on a cutting-edge platform, driving the evolution of our quote-to-cash systems. As a key member of the team, you will work closely with Olo's engineers and stakeholders to understand problems, capture ideas, and prioritize requirements. You will also communicate and evangelize the value of the new quote-to-cash system to product engineering teams and business stakeholders by defining, tracking, and reporting on metrics.

Responsibilities:
  • Drive the evolution of our quote-to-cash systems
  • Work closely with Olo's engineers and stakeholders to understand problems and capture ideas
  • Communicate and evangelize the value of the new quote-to-cash system
  • Define, track, and report on metrics
  • Participate in quarterly planning sessions to define initiatives and identify dependencies

Requirements:
  • 5+ years of experience in a Technical Product Manager role or comparable role for a SaaS company operating in an Agile process framework
  • Functional understanding of software development and experience working directly with Engineering to build project plans and timelines, manage timelines, and dive into the details to understand complex technical challenges
  • Comfort in deep technical areas, such as API standards, containerization, serverless, and distributed computing, and DevOps tooling
  • Experience with Salesforce Finance and CRM products
  • Basic fluency in programming and query languages or database management skills


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