Front Desk Team Member

5 days ago


Raleigh, North Carolina, United States The Musicians Learning Center Full time
Job Opportunity at The Musicians Learning Center

We are seeking a highly skilled and friendly individual to join our team as a Front Desk Team Member. As a key member of our customer service team, you will be responsible for providing exceptional service to our students, parents, and staff.

Key Responsibilities:
  • Provide excellent customer service to students, parents, and staff
  • Manage front desk operations, including answering phones, responding to emails, and handling customer inquiries
  • Assist with administrative tasks, such as data entry and filing
  • Develop and maintain positive relationships with students, parents, and staff
Benefits:
  • Paid time off
  • Profit sharing
  • Training & development

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply.

Interview Process:
  1. Apply: Complete the pre-screening questions and assessments
  2. Phone Interview: Leave a voicemail answering a set of questions
  3. Zoom Interview: Schedule a video interview with our director
  4. In-Person Interview: Meet with us in person
  5. Paid Shift: Work a paid shift to continue the interview process

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