Grocery Department Leader

7 days ago


Sandy, United States Kroger Full time
Grocery Department Leader Job Description

As a Grocery Department Leader at Kroger, you will play a key role in ensuring the smooth operation of our grocery department. Your primary responsibility will be to assist the Department Manager in planning, organizing, and directing the activities of the department associates.

Key Responsibilities:
  • Assist the Department Manager in organizing work, filling department staffing needs, and training and scheduling associates to provide excellent customer service.
  • Respond to customer or associate comments, complaints, requests, accidents, and questions in a prompt, tactful, and professional manner.
  • Use Computer Assisted Ordering (CAO) to manage ordering and inventory, and ensure proper accounting of product received and balance on hand.
  • Perform and direct others in pricing and displaying merchandise, maintaining proper signage, product rotation, freshness, quantity, quality, and space allocation.
  • Engage associates in effective merchandising techniques, customer services, product presentation, and promotional activities.
  • Follow through on implementation of company programs and adherence to company policies and procedures, particularly in the areas of dress code, grooming, sanitation, and maintenance of a work environment free of unlawful harassment or discrimination.
  • Provide Department Manager with input on department budgets, goals, and results.
  • Communicate and interact with associates and customers to provide a positive impression.
  • Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
  • Maintain floor, shelf, and grocery areas clean and up to sanitary standards.
  • Demonstrate the ability and desire to promote, communicate, and implement company initiatives and process improvements to direct reports in a positive manner.
  • Demonstrated aptitude to manage people and organize workloads.
  • Perform any and all duties as assigned.
Requirements:
  • Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
  • Willing and available to work weekends and holidays as needed.
  • Effective written and oral communication skills.
  • Ability to make intelligent decisions quickly.
  • Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
  • Possess abilities and skills for effective production, merchandising, and customer services related to the sale of merchandise.
  • Understanding of all key components of department operations, including managing people, merchandising, computer-assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, and knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
  • Qualified and able to operate power machinery and work with various job tools.
Preferred Qualifications:
  • Grocery retail work experience and/or backup manager experience.
  • Past work record reflects dependability and integrity.


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