Customer Service Representative

3 weeks ago


Portland, Oregon, United States Savers | Value Village Full time
About Savers | Value Village

We're a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. Our mission is to redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing valuable funding for local nonprofit organizations.

Our Culture

We're a diverse and inclusive team that values uniqueness and celebrates individuality. Our company culture is built on a foundation of respect, empathy, and open communication. We're committed to creating a workplace where everyone feels valued, supported, and empowered to grow.

Job Summary

We're seeking a Customer Service Associate to join our team As a Customer Service Associate, you'll be the face of our company, providing an exceptional experience for our customers, donors, and team members. You'll be responsible for creating a welcoming and inclusive environment, answering customer questions, and resolving issues in a timely and professional manner.

Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Create a welcoming and inclusive environment, ensuring all customers feel valued and respected
  • Process customer transactions, including sales, returns, and exchanges
  • Maintain a clean and organized store environment, adhering to company standards
  • Participate in visual merchandising and inventory management
  • Collaborate with team members to achieve sales goals and improve customer satisfaction
What We Offer

We're committed to investing in our team members' growth and development. As a Customer Service Associate, you'll have access to comprehensive training and development programs, including:

  • Comprehensive onboarding and training from day one
  • In-house expertise and training from our dedicated training department
  • Opportunities for career advancement and professional growth
  • A range of benefits, including health insurance, life insurance, and 401k matching

We're an E-Verify employer and an equal opportunity employer. If you're passionate about delivering exceptional customer service and joining a purpose-driven company, we encourage you to apply



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