Front Desk Support Specialist
23 hours ago
We are seeking a highly skilled and professional Front Desk Support Specialist to join our team at MarBorg Industries.
Job Overview:The ideal candidate will be responsible for providing exceptional customer service and support, playing a vital role in setting the tone for our company.
Key Responsibilities:- Answer incoming telephone calls and greet visitors in a friendly and helpful manner.
- Direct customers to the appropriate department or point of contact.
- Take and give accurate messages.
- Greet and direct visitors as appropriate based on the purpose of their visit.
- Provides clerical assistance for the Executive Assistant and Customer Service Team.
- Perform basic filing and recordkeeping.
- Communicates with customers via phone and email to receive orders for service starts, stops, changes, exchanges, repairs, and payment processing.
- Minimum 3 years of experience in a position of similar responsibility.
- Pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
- Helpful attitude and friendly demeanor.
- Highly professional and dependable.
- Customer-focused and exceptional listening abilities.
- Proficient in building trusting relationships with customers and being attentive to their needs.
- Professional phone and email etiquette.
- Strong ability to multi-task in a fast-paced environment and high attention to detail.
- Excellent communication skills to effectively communicate with all levels of management and customers both verbally and in writing.
- Possess a strong knowledge of Microsoft Office and have familiarity with office equipment printers, phone systems.
- Bilingual English and Spanish skills are a plus.
This role offers an estimated annual salary range of $39,200 - $49,920, based on a 40-hour workweek and a non-exempt status.
Education:A High School diploma or general education degree (GED) is required; three years of related role or field experience are also required.
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