Front Desk Associate
7 days ago
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at 24-7 Hotel Management. As an exceptional guest experience specialist, you will be responsible for providing top-notch service to our guests, ensuring their stay is nothing short of remarkable.
Job SummaryThe ideal candidate will have excellent communication skills, be able to multitask with ease, and possess a passion for delivering exceptional guest experiences. If you're a people person who thrives in a fast-paced environment and is eager to learn and grow, we want to hear from you
About the Role- Guest Service Champion: Provide exceptional guest service, ensuring every interaction is warm, welcoming, and memorable.
- Front Desk Operations: Manage front desk operations, including check-ins, check-outs, and room assignments.
- Communication Expert: Effectively communicate with guests, colleagues, and management to ensure seamless service delivery.
- Team Player: Collaborate with other departments to achieve business objectives and exceed guest expectations.
As a valued member of our team, you can expect:
- A competitive salary: $45,000 - $60,000 per annum, depending on experience.
- A safe and stable work environment with an open-door policy.
- Paid vacation and paid training opportunities.
- Supplemental health, vision, dental, and life insurance.
- Discounted room nights when traveling in our family of hotels.
To succeed in this role, you'll need:
- Exceptional Interpersonal Skills: Ability to effectively communicate with staff and guests of varied cultural and ethnic backgrounds.
- Multitasking Mastery: Willingness and ability to adapt to changing situations and prioritize tasks efficiently.
- Attention to Detail: Focus on guest satisfaction and deliver accurate information to ensure a smooth guest experience.
At 24-7 Hotel Management, we pride ourselves on creating a dynamic culture that empowers our team members to excel. Our commitment to innovation, initiative, and creativity drives us to provide exceptional guest experiences and continuous learning opportunities.
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