Hotel Service Ambassador

3 days ago


Pittsburgh, Pennsylvania, United States Drury Hotels Company, LLC Full time

Location: Pittsburgh, Pennsylvania 15205

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  • Estimated Salary: $17.00 per hour

We are seeking a skilled Hotel Service Ambassador to provide exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner.

This role involves performing all Front Desk related functions including checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, problem resolution, etc.

The ideal candidate will have the ability to take written and verbal direction in English and speak English clearly, relate to the public in a warm, friendly manner, pay attention to detail and handle multiple tasks simultaneously.

Benefits:

  • Incentives - Quarterly bonuses up to $3200/year based on hotel results
  • Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Award-winning - Ranked among Forbes' Best Midsize Employers (2024)

What You Can Expect From Us, so much more Be valued for what you do and who you are, and well compensated for all you accomplish.



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