Hospitality Ambassador

7 days ago


Pittsburgh, Pennsylvania, United States Kimpton Hotel Monaco Pttsbrg Full time

Kimpton Hotel Monaco Pttsbrg is seeking a highly motivated and detail-oriented Room Attendant to join our housekeeping team. As a key member of our staff, you will play a vital role in ensuring the highest level of cleanliness and comfort for our guests.

About the Role

This position involves cleaning guest rooms and common areas, replenishing supplies, and providing exceptional customer service. You will work closely with other team members to maintain the hotel's high standards and ensure that every guest has an unforgettable experience.

Duties and Responsibilities

  • Clean and prepare guest rooms according to hotel procedures, including dusting, vacuuming, and restocking linens.
  • Restock supplies, such as toiletries, towels, and trash bags, and replace amenities as needed.
  • Provide prompt and courteous service to guests, responding to their needs and resolving any issues promptly.
  • Maintain a clean and organized workspace, adhering to hotel policies and procedures.
  • Collaborate with other departments, such as front desk and engineering, to resolve any issues or concerns.
  • Perform other duties as assigned by management, including assisting with special events and projects.

Requirements and Qualifications

  • High school diploma or equivalent required; previous experience in customer service or hospitality preferred.
  • Excellent communication and interpersonal skills, with ability to work effectively with diverse groups.
  • Ability to lift heavy objects, stand for long periods, and move quickly between rooms.
  • Attention to detail and organizational skills, with ability to prioritize tasks and manage time efficiently.

What We Offer

We are committed to providing a positive and supportive work environment, offering competitive compensation and benefits, including:

  • $15.50 - $17.50 per hour, depending on experience and qualifications.
  • Comprehensive health insurance, including medical, dental, and vision coverage.
  • Paid time off and holidays, plus opportunities for advancement and professional development.


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