Customer Service Ambassador
3 days ago
Rivers Casino is seeking a skilled Customer Service Ambassador to join our dynamic call center team. As a key point of contact for our guests, you will be responsible for handling incoming and outgoing calls, reservations, inquiries, and promoting our casino offerings.
Key Responsibilities:
- Utilize various systems to efficiently manage incoming and outgoing calls and provide accurate information.
- Operate the switchboard phone system, ensuring prompt and courteous handling of all calls.
- Screen and transfer calls to appropriate departments, ensuring effective communication and routing.
- Proactively gather guest information for follow-up, contributing to our outbound calling program.
- Maintain and update the phone directory and tree, ensuring accurate and up-to-date information for seamless communication.
- Assist with reservations, upselling where possible, and providing accurate information about our promotions and packages.
- Communicate effectively and respectfully with customers through various channels, including phone, email, and messaging.
- Stay informed about the latest casino promotions, social media activity, and digital campaigns to provide accurate information to guests.
- Handle guest inquiries, complaints, and requests promptly and professionally, escalating when necessary.
- Maintain confidentiality of guest information and handle sensitive data with discretion.
- Maintain knowledge of the casino and hotel amenities, including operational hours and relevant policies.
Estimated Salary: $40,000 - $60,000 per year, depending on experience.
About Us: Rivers Casino is a premier entertainment destination in [location]. We offer a dynamic work environment with opportunities for growth and development.
-
Customer Service Ambassador
2 weeks ago
Pittsburgh, Pennsylvania, United States Mantra Management Group Full timeAbout the Role:">As a Customer Service Ambassador at Mantra Management Group, you will be the face of our organization, delivering exceptional customer experiences and driving sales growth in the local neighborhoods.">About the Team:">We are a collaborative and dynamic team that values hospitality, community outreach, and brand awareness. Our Customer...
-
Customer Service Ambassador
2 weeks ago
Pittsburgh, Pennsylvania, United States AEG Full timeAEG PPG Paints Arena GreeterAre you passionate about delivering exceptional customer experiences? Do you have a knack for providing top-notch service in fast-paced environments?We are seeking a Customer Service Ambassador to join our team at the AEG PPG Paints Arena. As a key member of our front-line staff, you will be responsible for ensuring that every...
-
Customer Service Ambassador
2 weeks ago
Pittsburgh, Pennsylvania, United States VBA Full timeJob Overview:VBA is seeking a highly motivated and detail-oriented Customer Service Ambassador to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to our clients, addressing their inquiries, and resolving any issues they may have.The ideal candidate will possess excellent communication...
-
Customer Service Ambassador
2 days ago
Pittsburgh, Pennsylvania, United States GetGo Café + Market Full timeJob OverviewA dynamic opportunity is available at GetGo Café + Market for a part-time/full-time Customer Service Ambassador.About UsOur 260+ locations across western Pennsylvania, Ohio, northern West Virginia, Maryland, and Indiana redefine the convenience store experience. We offer a refreshing approach to culinary expectations with a fun, fearless, and...
-
Customer Service Ambassador
3 weeks ago
Pittsburgh, Pennsylvania, United States The Frick Museums and Art of Pittsburgh Full timeJob SummaryThe Frick Pittsburgh is seeking a Customer Service Ambassador to provide an exceptional dining experience for visitors to The Café at the Frick. As a key member of our front-of-house team, you will be responsible for delivering top-notch service, maintaining a clean and welcoming environment, and fostering positive relationships with guests and...
-
Service Ambassador
3 weeks ago
Pittsburgh, Pennsylvania, United States GetGo Café + Market Full timeAbout GetGoAt GetGo Café + Market, we're redefining the convenience store experience. With over 260 locations in western Pennsylvania, Ohio, northern West Virginia, Maryland, and Indiana, we strive to provide a refreshing approach to fueling up and grabbing a bite.Job SummaryWe're seeking highly motivated individuals to join our team as Service Ambassadors....
-
Customer Service Ambassador
3 weeks ago
Pittsburgh, Pennsylvania, United States Taymax Group Full timeWe are seeking a dedicated Customer Service Ambassador to provide exceptional support to our members, prospective members and guests at Planet Fitness. Key responsibilities include greeting members, handling front desk activities, facilitating member updates and maintaining club cleanliness.Key ResponsibilitiesGreet members and provide a warm welcomeHandle...
-
Customer Experience Ambassador
3 days ago
Pittsburgh, Pennsylvania, United States Jenis Splendid Ice Creams LLC. Full timeAbout Jeni's Splendid Ice Creams LLC.Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country. Our Ambassadors play a vital role in bringing people together through the joy of ice cream and making better ice creams.As an Ambassador, you will gain...
-
Customer Experience Ambassador
2 weeks ago
Pittsburgh, Pennsylvania, United States Primanti Bros. Full timeUnlock a Rewarding Career at Primanti Bros.We are seeking a skilled and enthusiastic Customer Experience Ambassador to join our team in Pittsburgh, PA. As a key member of our staff, you will be responsible for delivering exceptional experiences to our guests, ensuring their satisfaction, and driving business growth.Key Responsibilities:Greet customers...
-
Hospitality Service Ambassador
2 weeks ago
Pittsburgh, Pennsylvania, United States FALBO VALLOZZI LLC Full timeThe Emerson's team seeks an individual to fill the role of a skilled Hospitality Service Ambassador. This role will support our business model during day-to-day operations and provide industry-leading service with a cutting-edge wine and cocktail program.Job ResponsibilitiesHost: Welcome guests, manage reservations, and maintain a clean environment.Merch:...
-
Service Ambassador for Celebrations
3 weeks ago
Pittsburgh, Pennsylvania, United States Nothing Bundt Cakes - Monroeville Full timeAbout Us:At Nothing Bundt Cakes, we create a welcoming environment where guests feel at home. We are passionate about delivering exceptional service and making every visit an unforgettable experience.Salary Estimate:We estimate the annual salary for this position to be around $25,000-$35,000 per year, depending on experience and location.Job Description:We...
-
Food Service Ambassador
2 weeks ago
Pittsburgh, Pennsylvania, United States Kura Sushi Full timeKura Sushi is seeking a Food Service Ambassador to join our team in Pittsburgh. As a pioneer in the revolving sushi concept, we offer a unique dining experience that combines advanced technology and premium ingredients with affordable prices.About the Role: This position requires a friendly and attentive individual who can work well in a fast-paced...
-
Restaurant Service Ambassador
3 weeks ago
Pittsburgh, Pennsylvania, United States Texas de Brazil (Pittsburgh) Full timeJob OverviewTexas de Brazil (Pittsburgh) is seeking a Restaurant Service Ambassador to join our team. This is an hourly (non-exempt) position that requires evenings, weekends & holidays availability.About the RoleWe are looking for a charismatic individual who can warmly welcome and greet guests on arrival, manage the efficient seating of guests to tables,...
-
Swim Team Ambassador
2 weeks ago
Pittsburgh, Pennsylvania, United States British Swim School Full timeAbout British Swim SchoolWe are a leading provider of swimming lessons for children and adults, with a focus on water safety and a lifelong love of the water. Our mission is to empower others and make a lasting impact in our local communities.Job Title: Swim Team Ambassador About the Role:We are seeking a highly motivated and enthusiastic individual to join...
-
Customer Service Ambassador
4 days ago
Pittsburgh, Pennsylvania, United States Lindsay Brown - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Service Representative. As a key member of our agency, you will play a vital role in ensuring client satisfaction and agency success.Key ResponsibilitiesResolve customer inquiries and manage their needs with care and professionalism.Maintain and...
-
Customer Service Ambassador
2 weeks ago
Pittsburgh, Pennsylvania, United States Wingstop Full timeJob Overview">As a Wingstop Guest Service Team Member, you will be the face and voice of our brand, delivering World Class service to our Guests. Your responsibilities will include interacting with Guests, greeting them, answering phone calls, taking orders, and delivering exceptional customer experiences.">Salary Information">We offer an estimated salary...
-
Service Ambassador for Upscale Gaming Experience
2 weeks ago
Pittsburgh, Pennsylvania, United States Drive Shack Holdings LLC Full timeAbout the RoleWe are seeking a highly skilled Service Ambassador to join our team at Drive Shack Holdings LLC.
-
Customer Service Ambassador
3 days ago
Pittsburgh, Pennsylvania, United States Nothing Bundt Cakes Full time**About Nothing Bundt Cakes**We're a bakery that's passionate about spreading joy and making every celebration sweeter. As a Celebration Coordinator, you'll play a key role in helping our guests create unforgettable experiences.Your Key Responsibilities:Assist guests with ordering the perfect cake for their celebrationsMaintain a warm and welcoming...
-
Customer Service Ambassador
6 days ago
Pittsburgh, Pennsylvania, United States Upshift Full timeUpshift is a revolutionary mobile app that offers flexible shifts for various roles, including Food and Beverage Associates. As a leading platform, we provide opportunities for individuals to work on their terms, choose their own hours, and select from a range of positions.Our team is seeking skilled and enthusiastic Food and Beverage Associates to join our...
-
Front Desk Ambassador
3 days ago
Pittsburgh, Pennsylvania, United States Blue Sky Hospitality Solutions Full timeFront Desk AmbassadorAt Wyndham Garden Pittsburgh Airport, we're looking for a dedicated Front Desk Ambassador to provide exceptional service and create memorable experiences for our valued guests.About the PositionWarmly greet and welcome guests upon arrival, making them feel at home.Efficiently register guests into our system, confirming reservations and...