Customer Experience Specialist

3 weeks ago


Los Angeles, California, United States ARC Boats Full time
About Arc Boats

At Arc Boats, we're revolutionizing the marine industry with our cutting-edge electric watercraft. Our vision is to electrify all waterborne vessels, and we're starting with electric water sport boats.

Job Description

We're seeking a highly motivated and experienced Customer Experience Specialist to join our team. As a key member of our sales team, you will be responsible for demonstrating and selling our boats to a wide variety of people around the US, planning and executing local and out-of-state demo tours and events, prospecting new leads and potential customers through existing and new channels, and building and maintaining relationships with current and potential customers and partners.

Responsibilities
  • Demonstrate and sell our boats to a wide variety of people around the US
  • Plan and execute local and out-of-state demo tours and events
  • Prospect new leads and potential customers through existing and new channels
  • Field inbound inquiries via phone, chat, and in-person visits
  • Build and maintain relationships with current and potential customers and partners
  • Help develop the sales strategy through analysis and organization of customer, market, and sales data
Requirements
  • At least three years of experience in sales
  • Willingness to travel regularly
  • Excellent written and verbal communication skills
  • An ability to operate independently and make data-backed decisions on the go
  • Proficiency with or aptitude for CRM systems
What We Offer
  • Talented teammates that challenge you to be better
  • Access and often input to a wide range of business activities
  • Salary between $85k - $115k
  • Semi-annual bonuses tied to impact
  • A meaningful equity stake
  • An opportunity to have an outsized impact on industry-defining vehicles
  • The ability to drive positive environmental change through your work
  • Nearly free health insurance (we cover 99%) and a 401k
  • Generous parental leave
  • Daily lunches, plenty of snacks, lots of swag, and more


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