Medical Support Specialist

3 days ago

Hamtramck, Michigan, United States Wayne Health Services Inc Full time

About Us:

At Wayne Health Services Inc, we are dedicated to providing exceptional patient care and advancing medical knowledge. With over 100 locations in hospital-based clinics and outpatient health centers, we serve one million patients and their families annually.

Job Summary:

The Medical Assistant will play a vital role in supporting our physicians with testing, examinations, education, and treatment of patients. This is an exciting opportunity to join our team and contribute to the delivery of high-quality patient care.

Essential Duties and Responsibilities:

  • Greet and escort patients to examination rooms, taking detailed medical history and ensuring accurate documentation.
  • Take and enter into medical records patients' vital signs, alerting physicians or nurses of any abnormalities.
  • Perform testing and/or sample collection, including blood draws, electrocardiograms, injections, cultures, biopsies, and urinalyses, ensuring all collected samples are properly labeled and transported in a timely fashion.
  • Assist physicians with medical procedures, following up/ tracking receipt of results from tests and procedures ordered by the physician.
  • Check encounter forms, diagnostic laboratory forms, and physician orders on patients' records for accuracy and completeness.
  • Maintain a safe and clean environment, cleaning equipment and examination rooms according to established procedures.
  • Retrieve and deliver paperwork or supplies, distributing forms to other departments.
  • Maintain various logs, including maintenance, inventory, and biopsy.
  • Perform clerical duties, including photocopying, data entry, faxing, emailing, ordering supplies, establishing and following up on appointment scheduling, and maintaining and retrieving patient records.
  • Perform reception duties, including answering telephones and taking and relaying messages.
  • Establish and maintain productive working relationships with people inside and outside the department and/or practice.

Education, Licensure/Certification, and Training:

High School Diploma or GED, Graduate of an accredited Medical Assistant program, Certification as a Medical Assistant (level I preferred, level II required), CPR Certification, and 3-5 years' experience in ambulatory care preferred.

Skills and Abilities:

  • Patient care skills
  • Ability to operate accurately a variety of medical equipment
  • Good written and verbal communication skills
  • Good analytical and judgment skills
  • Ability to use computer software programs and systems
  • Ability to maintain confidentiality regarding patients, personnel, and/or financial data
  • Excellent organizational skills

Safety Requirements:

Compliance with Department Health and Safety policies and procedures.

Working Conditions/Schedule:

40-hour work week, hours and days to be determined by the business needs of the department. Additional hours may be required.

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