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Professional Education Training Manager

2 months ago

Minneapolis, Minnesota, United States Boston Scientific Full time

About the Role:

The Professional Education Training Manager will play a key role in developing and implementing comprehensive training programs for Boston Scientific's products, therapies, and services. This position will be responsible for educating and training physicians and healthcare professionals on Intracept's therapies to support clinical studies and product commercialization.

Responsibilities:

  • Develop and coordinate core content covering product knowledge, key clinical data, and surgical techniques to ensure physicians and medical staff are fully knowledgeable on the use of Intracept's therapies and products.
  • Partner with Marketing, Reimbursement, and other cross-functional groups to support the launch of new products and sales tools with comprehensive training materials.
  • Assist in the execution and delivery of procedural training to physicians and medical staff in support of clinical trial site initiation and qualification for ongoing and future clinical studies.
  • Attend case coverage and technical support for clinical sites requiring supplemental training or education.
  • Interact with field sales representatives to evaluate the need for new learning programs, educational materials, and hands-on equipment/models to address unmet education needs for customers and employees.
  • Develop and coordinate core content covering product knowledge, key clinical data, surgical techniques, reimbursement, and relevant selling information to ensure sales representatives are fully knowledgeable on the use of the Intracept Intraosseous Nerve Ablation System.
  • Partner with Sales, Marketing, Reimbursement, Clinical, and Regulatory to coordinate classes, make travel arrangements, identify and contact physician faculty, and for all sales training events.
  • Attend critical industry conferences to maintain clinical and competitive knowledge so sales training priorities are market relevant.
  • Work/travel with field sales representatives in a training capacity with emphasis on developing core competencies of new hires.
  • Mentor and provide evaluations of field trainers.
  • Be an effective member of the Intracept Training & Education team and play a key role in delivering excellence in training.
  • Ensure compliance with the quality policy and on-label promotion.

Required Qualifications:

  • Bachelor's degree required with 3+ years of experience in an education or training role in medical device, pharma, or healthcare (can include field trainer experience); OR
  • Associate's degree with 4+ years of experience in a related clinical role (Nursing, Surgical Technologist, Radiologic Technologist, etc.)
  • Experience in minimally invasive spine procedures utilizing fluoroscopy, CT, and MRI is essential.
  • 5+ years of experience in medical device and/or healthcare sales (fluoroscopic guided spine procedures preferred).
  • Experience in spinal cadaveric training is essential.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Ability to visualize and translate 2-dimensional fluoroscopic images into anatomical 3-dimensional spaces.
  • Able to travel up to 50%.

Preferred Qualifications:

  • Excellent written and oral communications skills.
  • Cross-functional team experience.
  • Customer relationship and budget management.
  • Able to work in a high-paced, changing environment, and interface effectively with cross-collaborative partners.
  • Able to build strong rapport and relate well to physicians, surgeons, and key opinion leaders.