Instructional Designer
4 weeks ago
Adtalem Global Education is seeking a highly skilled Instructional Designer to join our Training and Development team. This role will focus on creating a value-driven training program tailored to the needs of our enrollment team, with a strong emphasis on sales methodologies, including consultative selling, pipeline management, and data-driven decision-making.
Responsibilities- Develop engaging training modules and materials that focus on strategic enrollment methodologies and best practices, tailored specifically to the enrollment team's unique context.
- Design comprehensive onboarding and ongoing learning experiences that align with the enrollment team's strategic goals, emphasizing continuous improvement in advisor effectiveness and conversion rates.
- Create content that directly enhances key skills for fostering prospect engagement and conversion, such as relationship building, active listening, personalized communication, addressing concerns, and guiding prospects through the enrollment process.
- Ensure a consistent and scalable training approach across the enrollment team, focusing on both new hire onboarding and ongoing development for experienced advisors.
- Prioritize the design and efficacy of the curriculum and training, ensuring that content creation aligns with these objectives.
- Be primarily focused on ensuring that the impact of training can be effectively measured, and leverage insights and data to continuously refine the curriculum and training programs.
- Design assessments and quizzes to gauge learning outcomes and identify areas where additional support or training may be needed.
- Analyze performance data and gather feedback from learners and stakeholders to pinpoint skill gaps and recommend targeted training interventions aimed at boosting enrollment metrics.
- Collaborate closely with enrollment leaders, the Quality Assurance team, and other stakeholder teams to identify training needs, gather relevant content, and ensure alignment between training initiatives and overall enrollment strategies.
- Partner with subject matter experts to incorporate current best practices and industry standards into training materials.
- Listen to and analyze call recordings to identify training needs, develop targeted content, collaborate with stakeholders to ensure alignment with business goals, and continuously assess training effectiveness through data-driven evaluation.
- Manage multiple instructional design projects simultaneously, developing timelines, coordinating with team members, and meeting deadlines.
- Prioritize projects based on organizational needs, adapting to changing priorities and demands.
- Ensure all training materials are accessible and inclusive, catering to diverse learning styles and meeting compliance standards.
Qualifications:
- Bachelor's degree in Instructional Design, Education, Learning and Development, or a related field; Master's degree preferred.
- Proven experience in instructional design, specifically in developing training for sales teams or enrollment advisors in higher education.
- Strong understanding of sales methodologies, including consultative sales and pipeline management.
- Proficiency with e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and experience managing content within an LMS.
- Excellent project management skills with the ability to handle multiple projects simultaneously and meet deadlines.
- Strong collaboration and communication skills, with the ability to work effectively with stakeholders at all levels of the organization.
- Commitment to continuous learning and staying current with industry trends and best practices in instructional design and sales training.
Additional Information:
Adtalem offers a robust suite of benefits, including health, dental, vision, life, and disability insurance, a 401k Retirement Program with a 6% employer match, and a Flexible Time Off (FTO) Policy.
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