Customer Support and Sales Specialist
3 weeks ago
About the Job
We are seeking an experienced Inside Sales/Customer Service Representative to join our dynamic team at Galaxy Electronics Associates Inc. As a key member of our sales team, you will be responsible for managing customer inquiries, providing product information, and ensuring client satisfaction.
The Role:
This role involves a range of responsibilities, including receiving inbound calls and emails, identifying the reason for the customer's call, collecting relevant information, and providing solutions. You will also use best practices in customer service techniques to develop rapport and build relationships with customers.
What We Offer:
- A competitive salary of $55,000 - $75,000 per year, based on experience and qualifications.
- A comprehensive benefits package, including paid time off and career growth opportunities.
- A fast-paced and dynamic work environment with opportunities for professional development.
Requirements:
- High school diploma/GED.
- Previous experience as a Customer Service Representative or in a similar role is preferred.
- Excellent communication and problem-solving skills.
- Ability to work well under pressure and meet deadlines.
- Strong organizational and time management skills.
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