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Retail Operations Supervisor

2 months ago

Snoqualmie, Washington, United States UPS Full time
Job Overview

The UPS Store stands as a prominent leader in the industry, boasting over 5000 locations across the nation, making it the largest provider of packing, shipping, and printing services. We are seeking enthusiastic individuals to contribute to the growth of our locally owned center.

Position Summary

We are in search of a Retail Operations Supervisor to enhance the success of our established and fast-paced franchise. The ideal candidate will possess excellent communication and interpersonal skills, along with the ability to manage multiple tasks effectively. A strong background in customer service and proficiency in computer operations is essential.

Key Responsibilities
  • Oversee daily operations of the retail location, ensuring optimal performance.
  • Responsible for opening and closing the store at designated times.
  • Manage team productivity and guarantee exceptional customer service.
  • Monitor expenses and contribute to financial reporting.
  • Engage in personnel management and business development activities.
Qualifications

The successful candidate should meet the following criteria:

  • High school diploma or equivalent; college coursework or degree preferred.
  • 2-4 years of experience in retail operations.
  • Strong supervisory and managerial skills.
  • Proficient in computer applications, including Microsoft Office and internet tools.
  • Ability to lift 40+ lbs regularly and stand for extended periods.
  • Valid driver’s license and reliable transportation.
  • Flexible availability, including weekends.
Preferred Experience

Experience in retail shipping, document services, or graphic design is advantageous.

Store Hours

Operational hours are Monday to Friday from 8:00 AM to 6:30 PM and Saturday from 9:30 AM to 3:00 PM.