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Technical Support Specialist

2 months ago

DeLand FL USA, United States Randstad Full time
Job Description

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Randstad Digital. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring that their computer systems and software are running smoothly and efficiently.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer systems, software, and hardware
  • Install, configure, and maintain computer systems and software
  • Develop and implement technical solutions to improve client satisfaction and efficiency
  • Collaborate with other team members to resolve complex technical issues
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Minimum 4 years of experience in technical support or related field
  • Advanced knowledge of Microsoft products, including operating systems, Office suite, and Outlook
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.