Distribution Operations and Third Party Reservations Coordinator

3 weeks ago


Nevada, United States MGM Resorts International Full time
The Role

We are seeking a highly skilled Distribution Operations and Third Party Reservations Specialist to join our team at MGM Resorts International.

Key Responsibilities
  • Maintain accurate rates, restrictions, inventory, policies, and reservations in all MGM systems.
  • Serve as a liaison with Third Party Partners and guests to respond to inquiries and resolve reservation and billing issues.
  • Collaborate with the team to ensure departmental standards and current knowledge of MGM Resorts International properties, policies, rate structure, and room types.
  • Utilize Third Party channel management tools and systems to troubleshoot and resolve reservation and billing inquiries and challenges.
  • Perform day-to-day duties including rate, restriction, and policy changes, reservation updates, revenue collection, travel agent commission processing research, and third-party reservation management.
Requirements
  • A High School Diploma or GED.
  • At least two (2) years of prior relevant experience.
  • Experience in roles related to reservations, front desk operations, revenue management, or guest service.
  • Knowledge and experience in Microsoft Office, Outlook, and typing speed of at least 45 WPM.
What We Offer
  • Professional and personal development through programs and networking opportunities.
  • Enhanced healthcare coverage, robust financial benefits, and generous time-off perks.
  • The flexibility of remote work from the comfort of your own home in Las Vegas, NV.


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