Data Center Operations Manager

1 week ago


Ashburn, Virginia, United States Software Guidance and Assistance, Inc. Full time

Job Summary:

Software Guidance & Assistance, Inc. (SGA) is seeking a Data Center Operations Manager to lead the delivery of BAU Data Center operations across the America's, including Enterprise, Colocation, Exchange, WAN, and Cloud facilities.

This role is responsible for the overall operation and maintenance of critical hardware break/fix, IMAC, and Smart hands supporting IT operations across the America's Data Center space.

The successful candidate will have a proven track record of operating in a senior role with responsibility for culture, people, talent development, and business alignment.

Key Responsibilities:

  • Manage the delivery of BAU Data Center operations across the America's
  • Oversee the operation and maintenance of critical hardware break/fix, IMAC, and Smart hands
  • Lead team and talent management, critical event management, incident management, problem management, change management, risk management, and cost/contract management
  • Ensure escalation support is available on a 24x7 on-call basis

Requirements:

  • Proven track record of operating in a senior role with responsibility for culture, people, talent development, and business alignment
  • Strong leadership and management skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

About SGA:

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment and our services, programs, and activities.



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