Customer Sales Representative
3 weeks ago
We are seeking a highly skilled Customer Sales Representative to join our team at SiteOne Landscape Supply. As a key member of our sales team, you will be responsible for delivering exceptional customer service and building strong relationships with commercial and residential consumers in the green industry.
About the Role
- Demonstrate exceptional customer service skills and consistently deliver a positive experience for all SiteOne customers
- Cultivate and manage strong relationships with customers, understanding their needs and providing tailored solutions
- Assist customers with their questions and needs, either in person, via phone or through online ordering
- Pull and prepare inventory orders for customer pick up or delivery
- Proactively identify and capitalize on opportunities to grow sales with current and potential customers
- Partner with branch leadership to understand and implement new technologies and ways of working to positively impact business performance
- Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment
- May assist in the onboarding and/or training of new associates
- Coach and assist less experienced staff in meeting expected customer service and satisfaction goals
- 3+ years of green industry experience or knowledge of landscape, nursery, or irrigation product
- Minimum of 1 year experience in a retail or wholesale setting
- Excellent customer service skills
- Ready and willing to learn and adopt new technologies and ways of working
- Ability to think quickly and make sound decisions
- Inventory management experience helpful
- Must be able to lift a minimum of 50 pounds
- High school diploma or equivalent preferred
We offer a competitive compensation package, including:
- Starting salary: $26.44 per hour
- Weekly paychecks with DailyPay available
- Competitive benefits, including medical, dental, and vision plans, paid time off, paid holidays, 401k with company match, tuition reimbursement, and more
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