Technical Support Engineer III
5 days ago
The Hard Rock Hotel and Casino Atlantic City seeks a highly skilled IT professional to join our team as a Technical Support Engineer III. The ideal candidate will possess excellent technical skills, strong communication abilities, and the ability to work well under pressure.
Responsibilities
This role involves supporting and maintaining in-house computer systems, desktops, peripherals, applications, and supervising the support staff. Key responsibilities include:
- Installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.
- Solving complex technical problems and identifying root causes.
- Providing training and assistance to end-users.
- Maintaining accurate documentation of incidents and resolutions.
Requirements
- High school diploma or equivalent required.
- Minimum 5 years of experience in a similar role.
- A+ and/or Network+ certifications preferred.
- $60,000 - $90,000 per year.
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