Technical Support Engineer

5 days ago


Jersey City, New Jersey, United States Mitchell Martin Full time

About the Job:

Mitchell Martin is a leading provider of technology services, and we are seeking an experienced IT Field Operations Specialist to join our team. This role will require you to provide technical support for multiple locations within the assigned region, ensuring optimal system performance and user satisfaction.

Key Responsibilities:

  • Partner with operational teams to assess and deliver hardware and software solutions aligned with business needs.
  • Visit locations regularly to address user concerns and perform proactive system checks.
  • Collaborate with specialized IT teams to resolve issues and gain insights into systems and workflows.

Requirements:

  • 5+ years of experience in IT support, preferably in a field-based setting.
  • Strong understanding of networking technologies and troubleshooting techniques.
  • Excellent communication and problem-solving skills.

Estimated Salary: $100,000 - $120,000 per year, depending on experience. We also offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.



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