Technical Service Coordinator

2 days ago


Summerville, South Carolina, United States Standex International Ltd. Full time
Job Summary

We are seeking a highly organized and detail-oriented Technical Service Administrator to support the Technical Service department. The successful candidate will provide administrative support, direct customer inquiries, and maintain accurate records.

Key Responsibilities
  • Provide administrative support to the Technical Service team, including reading, categorizing, and assigning incoming technical emails.
  • Ensure accuracy and completeness of inbound customer correspondence, including service agent invoice processing and daily preparation of invoice mailing.
  • Monitor customer contact via Outlook email system and provide timely follow-up of all support inquiries.
  • Maintain technical and professional knowledge by attending training, workshops, and reviewing trade publications.
  • Contribute to team effort by maintaining intra-departmental workflow and fostering a spirit of cooperation.
Requirements
  • Associate's degree in business or office-related field, or combination of applicable training and experience.
  • Minimum of three years in operational office environment or equivalent.
  • Proficiency using Microsoft Office products.
  • Excellent written and oral communication skills.
  • Detail-oriented and comfortable with multi-tasking.
About Standex International Corporation

Standex International Corporation is a diversified global manufacturing company operating in five segments. Our strategy is to drive growth and build larger industrial platforms by leveraging the combined strengths of our businesses to better penetrate current markets and to enter new geographic and vertical markets.



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